Item support is a service provided by RedFoc for customer who buy an item or purchased an item (Game templates, game sources.etc) through RedFoc website.
Not included in item support
- Item customization
- Installation of the item
- Hosting, server environment, or software
- Help from authors of included third party assets (if not bundled)
- Intreagrating third-part service (SDK or APi) (if not intregrated by default)
Included in all item purchases
- Item updates
- Bug report
- Answering technical questions about the item
We not guarantee we will answer your question quickly, but we will do for the best.